Counselling Resources Available for Customers
We understand that customers are going through a very tough time as they wait to hear when they’ll be allowed to return home, and would like to provide some information about a free service we’re able to offer. Intact has a contract with Solareh, a company that offers confidential psychological assistance to support customers and their loved ones overcome a loss.
What is Solareh?
Under the company Reactiv®, Solareh is a confidential psychological assistance program to help customers after an accident or loss. The program’s objective is to help customers understand their reactions and provide services to help them assimilate the event in a positive way and quickly develop tools to react appropriately. If you are having a difficult time, please see the attached brochure as a helpful resource should you wish to access this service.
We’re here to help
We are on site in Kamloops and Prince George to assist customers in person:
- Prince George @ Ramada Plaza Hotel, Cranbook North Meeting Room
- Kamloops @ Coast Kamloops Hotel, Columbia Meeting Room
We will be open from 8:00 am – 6:00 pm 7 days/week to answer any questions you may have. As always, if you’re unable to see us in person or have been evacuated to a different location, call us 24/7 to report your claim at 1-866-464-2424.